Services & pricing
Useful help, explained clearly — and priced upfront
Choose the visit that best matches what you need. We confirm the scope and price before work begins.
Home Tech Help Visit
For the one thing that's driving you crazy right now — a frozen printer, a mystery error, an app that won't behave.
Request Home Tech Help VisitExtended Help Visit
For a longer list, or when the fix comes with a little teaching — we'll work through it together, unhurried.
Request Extended Help VisitNew Device Setup
One primary phone, tablet, computer, or smart TV, set up the way you'll actually use it — accounts, Wi-Fi, and the basics shown clearly.
Request New Device SetupRemote Quick Help
For quick questions that don't need an in-person visit — over the phone or screen-shared, with your permission each time.
Request Remote Quick HelpOnline Safety Check
A full walkthrough of your accounts, passwords, and settings to help close the doors scammers look for.
Request Online Safety CheckClear pricing, including travel
Additional residential time is $45 per 30 minutes, and only continues after you approve it. Core-area travel is included; extended-area visits add $25. Visits outside the service area, unusual parking, or tolls are discussed before booking.
Small-business help is $125 for the first hour and $60 for each additional 30 minutes. Larger projects receive a written estimate. Prices cover labor and included travel; parts, equipment, software, and subscriptions are separate.
What we cover
Common things neighbors call us for
Everyday Tech Help
The small stuff that piles up — printers, email, passwords, a device that's gotten slow or confusing.
- Printer and scanner setup
- Email and account troubleshooting
- Password manager guidance
- Slow device tune-ups
- Settings and preferences cleanup
New Device Setup
Phones, tablets, computers, smart TVs, and streaming devices — set up and explained, not just switched on.
- Phone and tablet setup
- Computer setup and transfers
- Smart TV and streaming configuration
- Photo organization and backup
- Video calling and family sharing
Wi-Fi & Connections
When the internet is the problem — dead zones, dropped connections, devices that won't talk to each other.
- Wi-Fi troubleshooting
- Network coverage and dead-zone fixes
- Device connectivity issues
- Router and modem setup guidance
- Smart home device connections
Online Safety
Peace of mind for you and the family member who worries about you — scam awareness and account security.
- Scam and phishing awareness
- Account security checkups
- Software updates
- Backup setup
- Accessibility settings
What we don’t do
We stay in our lane so we can be excellent at it. We don’t offer:
- Hardware repair
- Data recovery
- Electrical work
- Wall mounting
- Financial recovery services
If your problem falls into one of these, we’ll say so up front and point you toward someone who can help.
Pricing questions
Good to know before you book
Not sure which visit you need?
Call (209) 267-2166 and describe what’s going on — we’ll point you to the right option, no guessing required.